This applies not only when setting up

Don't leave things to others." NIBC was so pleased with the project that the company gave Salesforce Professional Services a perfect CSAT score. “It was intense but extremely rewarding,” concludes Amne. "It was also the most fun project I've ever worked on." Learn about groundbreaking new ways to enrich customer relationships with Financial Services Cloud .Don't want to miss anything? Sign up for our online newsletter and stay informed of the latest content! You need the right information to make the right business decisions. As organizations increasingly digitize their processes, they collect more and more customer data.

But how do you convert that data into insights that are of practical use? At Salesforce Live Benelux, we spoke with three innovative customers, CM.com, Pon Automotive and Showpad, about how they are using their data. Below we list their advice. 1 Stimulate a data-driven mindset among your Israel phone number list employees If you want to make the most of your data, you need to make your employees aware of its value. As Walter van Boven, Director of Digital Solutions & Insights at Pon Automotive, says: "In order to become a data-driven organization , you must first stimulate a data-driven mindset among your employees.

Make sure employees know what information to record and where , and how to use data to make better decisions in their day-to-day work. a marketing campaign or winning a sale, but also when responding to a customer's question. However, it is not always easy to get people excited about data. "Single data can be quite boring," says Jeroen van Glabbeek, CEO at CM.com. "But after a while you start seeing data as information. And information then leads to insights. And with insights you can do very thoughtful things." If you want to get your employees on board, Van Boven recommends focusing on these insights. "Don't talk about datasets and such, but show them the full potential of your data he suggests.